-Any accessory (Wrist/Watch/Jewelry/Bracelet) is not included in order.
-Parcels to Spain sometimes need more than 25 days (usual 18-25 days).
-Parcels to Africa may need be picked up from local post office after 25 days shipped.
-Official tracking site: 17track.net/en/
-Order suggested to be paid in time before closed automatically,
pleased to reply any inquire before payment.
-Some orders /countries ask for taxs /VAT for quota amount,
please note before place order ,we won’t take responsibility.
-All inquires /emails /order messages be replied in 24 hours guarantee.
-None track or new update of tracking information after ship?
We guarantee 24 hours shipment, if parcel unable to track in 3 days,
we will check and solve problem asap. Some parcel need be picked up after
few days since arrive in local office, and parcels are uncontrolable after leave
Chiina, customer sometimes need to wait few days before deliver, or contact
with us / local office by tracking number.
-Running out of time for receipt?
Please ask us to extend deliver time for 10 /20 /30 days before open dispute,
refund acceptable if parcel was lost or deliver more than guarantee time.
-Why didn’t ship my order in 2 days after paid?
Sometimes item would be sold out and need 3-5 days reproduce,
we will contact with customer next day after order place for your advices.
-Order was finished /closed but didn’t receive?
After confirm parcel condition and would refund or resend if order was lost /
more than time guaranttee. Customer could ask to extend deliver time by 10-30 days.
-Not satisfied with order after receive?
Any quality problem will be solve in 24 hours, refund /resend would be proceed quickly,
sometimes we would ask customer show picture of broken item.
-What could I have if offer 5 star good feedback?
Be our VIP buyer for bigger discount on repeat orders and
one special coupon value US$1 for order US$5 only or more.